Privacy Policy
Last Updated: March 15, 2024
1. Information We Collect
We collect the following types of information:
- Account information (name, email, phone number)
- Business information (store details, menu items)
- Payment information (for platform subscription)
- Usage data (how you interact with our platform)
- Device information (IP address, browser type)
2. How We Use Your Information
We use your information to:
- Provide and maintain our e-menu and e-commerce services
- Process your subscription payments
- Send important service updates and notifications
- Improve our platform and user experience
- Prevent fraud and ensure platform security
3. Information Sharing
We share information in these limited circumstances:
- With your consent
- With service providers who help operate our platform
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Customer Data
For store owners and merchants:
- You are responsible for your customers' data privacy
- Ensure compliance with applicable privacy laws
- Only collect necessary customer information
- Secure customer data appropriately
- Handle customer data requests promptly
5. Data Security
We protect your data through:
- Secure data encryption
- Regular security updates
- Access controls and authentication
- Secure data storage practices
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze platform usage. You can control cookie settings through your browser.
7. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Export your data
8. Data Retention
We retain your data as long as necessary to provide our services or comply with legal obligations. You can request data deletion at any time.
9. Changes to Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email.
10. Contact Us
For privacy-related questions or concerns, contact us at:
- Email: support@sellbox.shop